The Management of Change

Syllabus requires you to:

• Understand that the introduction or development of an information
  system will result in change which must be managed.
• Changes could occur in relation to
• re-skilling,
• attitude,
• organisational structure,
• employment pattern and conditions,
• internal procedures

• Presentation

• Worksheet 1
• Worksheet 2 wth exam questions
• Case study
• Case study: The Wapping Dispute - Changing work practises in the Newspaper industry
  • Before mid 1980s all newspapers were tightly controlled by trade unions and working practises.
    • Journalists wrote news articles that were prepared for printing by highly paid specialist printers.
  • Mid 1980s computer technology meant that journalists could type up thier stories on PCs
    • Publising software could be used to layout newspapers and the text files imported directly from a computer
    • New printing presses could print from the computer
  • The Wapping Dispute become a bitter struggle between traditional and new working practises and technology
    • Its outcome re-shaped the newspaper industry as we know it today
  • Find out more: Wapping: legacy of Rupert's revolution - interviews from 3 points of view

• Past Exam Questions

Exercise:

• Do the exercise and questions at the end of Chapter 44 of the textbook.