The Role of Communication Systems


In this section you should be able to:



The Internet

Electronic Mail:  basic features include

  • Send messages
  • Receive messages
  • Reply to messages 
  • Forward messages
  • Attach files to messages
  • Send multiple copies of the message
  • Customise messages (e.g. add signature, use special stationary)
  • Send messages to an alias rather than a person, e.g.
    • Reception
      • Can be read by more than one member of staff
  • Send receipt when message is received / opened
  • Store messages
  • Automatically forward selected messages
  • Help system
  • Address book / contacts list
    • Don't need to type in the full e-mail address, e.g.
      • John not
  • Customise screen

Now do the questions at the end of Chapter 6 of the text book